Case Acceptance Mastery: How to Get More Patients to Say YES

Friday, 1:30pm - 4:30pm
Classroom:  Cira B

Improving your patients' oral health only happens when they say YES to complete care. Improving your bottom line happens with the same. Unfortunately, most practices that track case acceptance close less than 34% of the time. With 30 years of closing complete care at 78%+ in his own practice and 15 years of helping practices all over the US do the same, Dr. David R. Rice has an effective and repeatable system for you to do the same.

Learning Objectives:
- Three-part framework for improving treatment acceptance: people, process, and production
- Patient communication should be adapted to personality style, using listening skills and DiSC-based conversation approaches
- Operational systems that support higher acceptance, including morning huddles, structured case presentations, clearer financial options, and disciplined follow-up